Caring for You Through the COVID19 Pandemic

March 19, 2020

We remain committed to caring for our patients.

To keep everyone safe, most patient care will be by phone or Tele-health (Click here for Tele-health information).


  • If you have a fever, cough, sore throat, shortness of breath or concerns about COVID-19, DO NOT COME TO THE CLINIC. Call your clinic’s telephone number and we will arrange care over the phone.

  • Your healthcare team will work with you to order needed labs, refill your medications, provide immunizations, and address your health concerns.

  • Some concerns still need to be addressed by an in-clinic visit. Your healthcare team will call you to confirm or possibly reschedule your appointments. Call if you haven’t heard from us within 24 hours of your upcoming appointment.

  • We are still accepting new patients. The healthcare team will evaluate your medical needs and determine if you need a phone or in-clinic visit.

  • Only emergent dental appointments will be scheduled at this time.

  • Until further notice, the Onalaska Clinic will be closed due to poor internet connections. Patients will be directed to our Winlock or Toledo clinics through our scheduling and reminder processes.

  • The Pe Ell clinic will be closed for the week of March 23rd. It will reopen on Tuesday, March 31st.

  • Any appointments scheduled on/after May 18, 2020 will be regular, in-clinic visits.

Please visit this site frequently for updates of Valley View services:

  • Effective 3/23/2020: the Valley View Walk – In Clinic at 1800 Cooks Hill Road in Centralia is now open from 9am to 6pm. The clinic will maintain two entrances, one for patients with respiratory symptoms and one for all other patients. We will greet you in the parking lot and help guide you to the correct entrance.

The Washington State Department of Health has a call center to answer questions: 1-800-525-0127 (6:00 a.m. – 10:00 p.m.)

This call center cannot access COVID-19 test results. Frequently asked questions and general resources can be found at the D.O.H link here

In your community to serve you.